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OFFICIAL SUPPORT CENTER

HOW CAN WE
HELP?

Choose the right official channel or send a message through the secure ZORBI support form.

SUPPORT CHANNELS ONLINE01
ONE CLEAR RULEUse official links only.

ZORBI support never asks for your seed phrase, private key or a transfer made only to “verify” an account.

PICK THE RIGHT
CHANNEL.

Email is best for account details and transaction references. Telegram is best for quick guidance — always confirm the exact username below.

Protect your account. These are the only official direct-support Telegram usernames. ZORBI support will never contact you first to request credentials, recovery phrases, private keys or a verification payment.

SEND THE
DETAILS.

A complete message helps the support team understand your case without unnecessary back-and-forth.

01 Your account name 02 A short description and approximate time 03 Asset, network and TXID when relevant

Never include passwords, 2FA codes, seed phrases or private keys.

SUPPORT REQUEST

Tell us what happened.

FORM READY